Shipping and Returns

Shippingand Returns Policy – you will need to display yourpolicy on shipping and returns on your site. This is just the basic informationabout how you ship your goods, at what cost and timeframes and also whether youaccept returns. Please paste your shipping and returns policy below or if youdo not have one, we can use our generic one which is good for a range of onlinestores. If you would like us to use our standard one then just enter “Standard”below:

Refunds& Exchanges for Change of Mind Purchases

We understand that it can be difficultpurchasing items over the internet and your satisfaction is what matters to usmost, therefore if you are unhappy with your purchase, we will gladly offer youa refund or exchange.

Items must be in their original conditionwith original packaging, unused, unworn with all hang tags attached for therefund or exchange to be honoured. The goods must be received by us within 30days of the original date of purchase. We reserve the right to refuse a productexchange that does not meet these requirements.

To organise your refund or exchange, pleaseemail us at returns@minifin.com.au letting us know what it is you would like tohave refunded or exchanged. We will email you with return post details.

Please note, postage costs incurred toreturn items to us are the customer’s responsibility.

All returns are to be sent to –

 

Minifin

Returns

PO Box 5045

Pinewood VIC 3149

 

Damaged/ Faulty Items / Lost Items

All our items are quality checked prior tobeing posted to you to ensure 100% quality. However in the rare event that youhave received a damaged or faulty item, we will gladly exchange your item oroffer you a full refund on your purchase including postage costs. All faultsneed to be reported to us within 3 days.

Where you have chosen to exchange yourfaulty item, all postage costs will be paid by Minifin. Please contact us atreturns@minifin.com.au and we will advise you on the steps you need to take toreceive your refund or exchange your product.

If you have received your order and thereis an item/s missing, you must contact us within 3 days to advise us of this.

In the rare event that your goods aredamaged or lost during transit/delivery, Minifin takes no responsibility forthis, and therefore we will not replace or refund you for these items. Byordering from this web-site, you agree to these terms and conditions.

Ordering

Ordering is simple. Simply add the itemsyou would like to purchase to your shopping cart, and follow the prompts toenter your shipping and payment information. An email confirmation will beemailed to you within a few moments.

All our prices are in Australian dollars.

Outof Stock Items / Back Orders

Occasionally, items ordered may be out ofstock. In this situation, we will email you to advise you of this and we willoffer you the following options -

•To have the item backordered (if possible)

•To choose an alternative item

•To receive a full refund on the item whichis not in stock

During our sale periods, if an item whichyou have ordered is not in stock, we will refund the item and post your orderout unless you have included a note with your order allowing us to replace anout of stock item with a similar item.

CancellingAn Order

Cancelled orders will incur a $20.00administration charge.

Payment

Outlet shop for Kids accepts the followingpayment methods-

•Paypal

•Credit Card (Mastercard, Visa, Bankcardand American Express)

•Direct Bank Deposit

If you choose to pay by direct deposit,please transfer funds into the bank account below within 2 days. Please quoteyour order number in the description field when making the transfer. If fundsare not received within 2 days of the order being placed, the order will becancelled.

Commonwealth Bank

Account Name                  Minifin

BSB:                                       063593

Account Number:            10611203

 

Deliverywithin Australia

We offer 2 delivery options withinAustralia-

Standard Post –

The standard delivery charge for all orderswithin Australia is $7.00, regardless of size and weight.

 

Minifin uses Australia Post eparcel for alldeliveries. Once your order has been processed and despatched, you will receivean email advising you that your order has been despatched and your trackingnumber and details. Delivery times within Australia for standard post is 1 to12 days depending on your delivery area and when your order is despatched fromour warehouse. Please allow up to 7 business days for your order to bedespatched, although on most occasions, orders are despatched within 1-2business days.

All orders over $100.00 are delivered free.If your order subtotal excluding postage is $100 or more, your postage costs atcheckout will be free. No discount code is needed.

Priority Express Post -

Priorty Express post orders are postedwithin 1 business day of the order and payment being received. Once your orderhas been processed and despatched, you will receive an email advising you thatyour order has been despatched and your tracking number and details.The chargeis $13 regardless of size and weight and delivery times for this option fromwhen the order is placed to delivery is 1-3 business days. Express post is nextbusiness day delivery, provided you are located within the ‘Australia PostNetwork’. Locations can be found on the Australia Post website –www.australiapost.com.au. If you are not located within the network, deliveryis normally 2 business days.

International delivery

Minfin welcomes international orders andwill post to all countries worldwide. All international orders are shippedusing Australia Post – registered post international or international expresspost (to New Zealand only). Insurance is always included in internationalpostage costs.

 

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